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LEADER 00000nam 2200000uu 4500
001 52234
003 ULIBM
008 210208s20029999eng 000 0 eng d
020 ^a9780273661955
050 0 ^aHF5415.5^bS659M
100 1 ^aSmith, Shaun
245 10 ^aManaging the customer experience :^bturning customers into advocates /^cShaun Smith
260 ^aLondon :^bFinancial Times Prentice Hall,^c2002
300 ^axvi, 254 p. :^bill.
650 0 ^aCustomer relations
650 0 ^aRelationship marketing
650 0 ^aCustomer loyalty
700 1 ^aWheeler, Joe
945 ^p350^l0^i201901727
999 ^aRodjaney

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No.	Type	CallNumber/Barcode	Shelf	Status
1.	English General Books	HF5415.5 S659M 2002 Barcode: 201901727	General Books	On Shelf Request
	Note:อภินันทนาการโดย สมาคมส่งเสริมเทคโนโลยี (ไทย-ญี่ปุ่น)
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Subject [Customer relations]

Subject [Relationship marketing]

Subject [Customer loyalty]

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52234

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