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| LEADER 00000nam 2200000uu 4500 | |||
| 001 51318 | |||
| 003 ULIBM | |||
| 008 191125s19909999eng 000 0 eng d | |||
| 020 ^a9780137472635 | |||
| 050 00 ^aHD9980.5^bS75Q | |||
| 100 1 ^aStebbing, Lionel | |||
| 245 10 ^aQuality management in the service industry /^cLionelStebbing | |||
| 260 ^aNew York :^bEllis Horwood,^c1990 | |||
| 300 ^a178 p. :^billustrations | |||
| 490 1 ^aEllis Horwood series in applied science and industrialtechnology | |||
| 504 ^aIncludes bibliographical references and index | |||
| 650 0 ^aService industries^xManagement | |||
| 945 ^p350^l0^i201900741 | |||
| 999 ^aRodjaney | |||
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| Status | |||||||||
| 1. | English General Books | HD9980.5 S75Q 1990 Barcode: 201900741 | On Shelf Request | ||||||
| Note:อภินันทนาการโดย สมาคมส่งเสริมเทคโนโลยี (ไทย-ญี่ปุ่น) | |||||||||
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