| LEADER 00000nam 2200000uu 4500 |
| 001 46914 |
| 003 TNI Library |
| 008 170322s20179999eng 000 0 eng d |
| 020 ^a9781259641107
|
| 050 00 ^aHD9710.J34^bL727T
|
| 100 1 ^aLiker, Jeffrey K.
|
| 245 10 ^aThe Toyota way to service excellence :^blean transformation in service organizations /^cJeffrey Liker and Karyn Ross
|
| 260 ^aew York :^bMcGraw-Hill Education,^c2017
|
| 300 ^axxviii, 419 p. :^billustrations
|
| 504 ^aIncludes bibliographical references and index
|
| 650 0 ^aAutomobile industry and trade^zJapan^xManagement
|
| 650 0 ^aLean manufacturing^zJapan
|
| 700 1 ^aRoss, Karyn
|
| 945 ^p1400^l0^i201604340 |
| 999 ^aRodjaney
|