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| LEADER 00000nam 2200000uu 4500 | |||
| 001 44345 | |||
| 003 TNI Library | |||
| 008 150916s20129999eng 000 0 eng d | |||
| 020 ^a9783642201301 | |||
| 050 4 ^aHF5415.5^bK86C | |||
| 100 1 ^aKumar, V. | |||
| 245 10 ^aCustomer relationship management :^bconcept, strategy, and tools /^cV. Kumar | |||
| 250 ^a2nd ed. | |||
| 260 ^aNew York :^bSpringer Verlag,^c2012 | |||
| 300 ^axxxiii, 378 p. :^bill. | |||
| 490 1 ^aSpringer texts in business and economics | |||
| 500 ^aIncludes bibliograpical references and index | |||
| 650 0 ^aCustomer relations^xManagement | |||
| 650 0 ^aCustomer relations^xData processing | |||
| 700 1 ^aReinartz, Werner | |||
| 830 0 ^aSpringer texts in business and economics | |||
| 945 ^p2050^l0^i201500979 | |||
| 945 ^p2050^l0^i201500978 | |||
| 945 ^p2050^l0^i201500977 | |||
| 945 ^p2050^l0^i201500976 | |||
| 945 ^p2050^l0^i201500975 | |||
| 999 ^aRodjaney | |||
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| 1. |  English Reserved books | HF5415.5 K86C 2012 C.1 Barcode: 201500979 | On Shelf Request | ||||||
| 2. | English Reserved books | HF5415.5 K86C 2012 C.2 Barcode: 201500978 | On Shelf Request | ||||||
| 3. | English Reserved books | HF5415.5 K86C 2012 C.3 Barcode: 201500977 | On Shelf Request | ||||||
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