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| LEADER 00000nam 2200000uu 4500 | |||
| 001 42841 | |||
| 003 ULIBM | |||
| 008 150421s20049999eng 000 0 eng d | |||
| 020 ^a9780743270281 | |||
| 050 00 ^aHF5415.5^bB526C | |||
| 100 1 ^aBlanchard, Kenneth H. | |||
| 245 10 ^aCustomer mania! :^bit's never too late to build a customer-focused company /^cKen Blanchard, Jim Ballard, Fred Finch | |||
| 260 ^aNew York :^bFree Press,^c2004 | |||
| 300 ^ax, 195 p. | |||
| 650 0 ^aCustomer services^xManagement | |||
| 700 1 ^aBallard, Jim | |||
| 700 1 ^aFinch, Frederic E. | |||
| 945 ^p581^l0^i201901116 | |||
| 945 ^p581^l0^i201403913 | |||
| 999 ^aRodjaney | |||
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| Status | |||||||||
| 1. | English General Books | HF5415.5 B526C 2004 Barcode: 201403913 | On Shelf Request | ||||||
| 2. | English General Books | HF5415.5 B526C 2004 C.2 Barcode: 201901116 | On Shelf Request | ||||||
| Note:อภินันทนาการโดย สมาคมส่งเสริมเทคโนโลยี (ไทย-ญี่ปุ่น) | |||||||||
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