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LEADER 00000nam 2200000uu 4500
001 41697
003 ULIBM
008 141202s20149999eng 000 0 eng d
020 ^a9781118968055
050 4 ^aHF5415.5^bO83
100 1 ^aOsterwalder, Alexander
245 10 ^aValue proposition design :^bhow to create products andservices customers want /^cAlexander Osterwalder, YvesPigneur, Gregory Bernarda, Alan Smith
260 ^aHoboken :^bJohn Wiley & Sons,^c2014
300 ^axxv, 290 p. :^bcolor illustrations
500 ^aIncludes index
650 0 ^aCustomer services^xManagement
650 0 ^aQuality control
650 0 ^aProduction management^xQuality control
650 0 ^aBusiness planning
650 0 ^aStrategic planning
650 0 ^aCustomer relations
700 1 ^aPigneur, Yves
700 1 ^aBernarda, Gregory
700 1 ^aSmith, Alan
945 ^p0^l0^i201402536
999 ^aRodjaney

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Author [Osterwalder, Alexander]

Subject [Quality control]

Subject [Business planning]

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Subject [Customer relations]

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41697

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