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| LEADER 00000nam 2200000uu 4500 | |||
| 001 40007 | |||
| 003 ULIBM | |||
| 008 140728s20139999eng 000 0 eng d | |||
| 020 ^a9781452578903 | |||
| 050 0 ^aHF5415.5^bJ86B | |||
| 100 1 ^aJouan, Christophe | |||
| 245 10 ^aThe big lie ... ro interpreting your global customer's inner life for profit /^cChristophe Jouan | |||
| 260 ^aBloomington :^bBalboa Press,^c2013 | |||
| 300 ^axxviii, 194 p. | |||
| 650 0 ^aCustomer relations^xManagement | |||
| 650 0 ^aCustomer services | |||
| 700 1 ^aQuoirin, Meabh | |||
| 700 1 ^aMurphy, James | |||
| 945 ^p800^l0^i201400530 | |||
| 999 ^aRodjaney | |||
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| Status | |||||||||
| 1. | English General Books | HF5415.5 J86B 2013 Barcode: 201400530 | On Shelf Request | ||||||
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